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I am unable to view MyDocs. I have paid my turbotax fee. No documents show up in the folder from any prior years. I am using the same sign in ID for the past 8 years.
I have tried three different browsers. Turbotax recognizes me and pre-fills in info from last year. I need access to items uploaded to MyDocs in 2019 to complete my 2020 taxes.
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ā€ˇFebruary 4, 2021
3:24 PM