The screen Charitable Cash Contributions under Cares Act appears after you qualify for the standard deduction.
I have been able to create a tax return in TurboTax Online Deluxe, qualify for the standard deduction and add the $300 deduction. Federal Review is successful.
Then I am able to remove the $300 deduction and return to Federal / Deductions & Credits where I add itemized deductions and qualify for itemized deductions. The screen Charitable Cash Contributions under Cares Act does not appear because I qualify for itemized deductions, not the standard deduction. Federal Review is again successful.
At some point preparing your return did you come upon the screen Charitable Cash Contributions under Cares Act? Has some value been entered in the input screen?
See this TurboTax Help.
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