Yes ... that is what happened ... you sent in the payment but not the return ... you did not finish the return and either efile it or mailed it off.... so now you can only mail in the return.
If you started your 2015, 2016, or 2017 return in TurboTax
Online but didn't finish it before the shutdown, you can always start over in
the TurboTax CD/download software, available for purchase at TurboTax.com.
Another option is to transfer your incomplete return to the
CD/download software so you can finish it up. You will need the login you used
on your prior-year return (if you don't remember it, try account
recovery).
Once you have your login, here's how to transfer your
partially-completed return to the desktop software:
1. Purchase the TurboTax CD/Download software and
install it on your PC or Mac.
o If you're
also doing a state return, be sure to download and install the corresponding
state program on your PC or Mac.
2. Now sign in
at TurboTax.com with the same login you used to prepare your prior-year return.
3. Under Your tax returns & documents,
select Download .tax file (not
the PDF) for the prior year you want and save it to your computer.
4. Back in the
CD/download software, select Find a
Tax File, and then browse to the tax data file you downloaded
in Step 3. Select the file and click Open.
5. You can now
finish up in the software. You'll need to paper-file, as e-filing for
prior years is no longer available.
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