I was using an analogy to help explain. When I have signed into the online version of TurboTax I only see on the left side of the page I only see the text: TurboTax, Tax Home, Documents, Intuit Account, Sign Out. If you hover the words, Tax Home, you will see sub-menus appear that you can click on. These sub-menus do not appear for me. I have restarted, cleared cache and cookies, tried on different browsers, etc. Nothing works for me to view the sub-menus.
