After you file

as of today , 1/17/21, I still have NOT received my stimulus check. First one was quick. When I check the IRS site it says the they need more info or I am not eligible. I know for sure I am eligible. I am a single mother, head of household.  I made $50,000 last year and I have 2 small children. I have been using turbo tax for 10+ years!!! What the .... I feel bad for the people who do not have a job and are relying on that stimulus check!!! Shame on you Turbo Tax!!!!!!