I am also on the same boat as this thread; I filed with Turbotax February 7th 2020 accepted the same day based on the email from TT; I was on processing status the whole year 2020 until now it says they don't have my 2019 taxes that it was never received I did Spoke with an IRS agent she explained to me that it might've been lost on all the files that were put on back log due to the pandemic; she advised to resend it as they don't have any record of me filing at all; and also explained if they don't showed a 2019 tax return i will not be getting a 2nd stimulus and i would have to claim it on the 2020 return and the reason why most of us on this situation recieved the first but not the second its because they used 2018 info for the first round. ; it is very frustrating and I'm on a very financial hardship TT customer service sucks because you can never reach an agent; I'm done and will never use this service again now all i need to know is how to resend my return and be done with this mess.
