Not everyone received an email, just the people that needed to be notified of any changes. TurboTax continues to work with the IRS and Treasury to ensure delivery of stimulus payments to all eligible TurboTax customers. Here are some reasons you may not have received an email yet:
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You were not eligible for a stimulus payment
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a stimulus payment was already distributed to you by the IRS and could still be on its way through a Government-issued check or prepaid card or an upcoming direct deposit
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IRS may be working on further solutions to send a stimulus payment to those whose payments were returned in the first round of disbursement
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IRS has not provided TurboTax and our partners with enough information to process a payment at this time
Please review this article for more information. Is the IRS going to re-issue my stimulus payment?
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