Hi Rodney,
We’re sorry to hear that you haven’t received your payment yet. We want to assure you that we are doing everything we can to get you your stimulus payment as quickly as possible.
Unfortunately, for some tax filers affected by the IRS error, stimulus payments are still at the IRS. Without the IRS releasing these funds to us, we do not have a way to get your payment to you. The IRS will need to re-issue your stimulus payment.
For customers who we were able to send stimulus payments for, payments were deposited into the same bank account that you’ve received your 2019 tax refund on.
If your bank account is no longer active or if the bank rejects the funds, you will receive an email from us to update your information before January 16th.
We will continue to reach out with new information. We will also be updating our FAQ here: https://ttlc.intuit.com/community/tax-topics/help/where-is-my-second-stimulus-payment/00/1792522
- Katie
