Don't lose hope. Eventually we will all get it. If it's been over 5 working days, what I would suggest is calling the IRS and tell them that you been waiting on a tax advocate to call you but nobody has reached out and ask for their number so you can call them yourself. Let them know your going through a hardship and it's important that you speak with them. This tax season has been a complete mess. 971 sounds like a review? Have you called the irs and ask them about your account? See why you have the 972 code.
