Hello,
We appreciate your patience and we are glad you’ve reached out to us. We have been working tirelessly with the Treasury and IRS to get stimulus payments to our customers. We are happy that stimulus payments were deposited today for millions of our customers affected by the IRS error. We will have more emails going out in the coming days - so if you did not receive one today, it could still be coming.
We would encourage you to contact the IRS:
IRS Support Number: (800) 829-1040
To reach a live agent at the IRS support number, follow these steps:
1. Select your preferred language.
2. Press 2 for “Personal Income Tax”
3. Press 1 for “Form, Tax History, or Payment”
4. Press 3 for “All Other Questions”
5. Press 2 for “All Other Questions”
6. Do not enter your SSN or EIN. It will ask you twice; do not enter anything.
7. Press 2 for “Personal or Individual Tax Questions”
They are available Monday through Friday, from 7:00 a.m. to 7:00 p.m. local time (Alaska & Hawaii follow Pacific Time).
Thank you!
