@ZetAngel223 wrote:
And YET. Several turbo tax clients have not recieved a payment. Nor, are we getting any straight answers as to where it is. This is the difference between eating and having a place to live for a lot of people, including me. You have failed your clients, miserably.
We don't know and can't tell you anything about your specific situation.
If you received an e-mail from Turbotax about the IRS mistake with the refund transfer accounts, then the deposit should be made Friday or today by SBTPG, but direct deposits can take up to 2 extra business days to appear in your account, depending on your bank's policies on deposits.
For any other reason that your payment is delayed, you have to check the IRS web site https://www.irs.gov/coronavirus/get-my-payment.
You might be getting a late deposit, a check in the mail or it might say "no information" in which case the IRS is not making a payment to you and you will claim the credit on your tax return. There might be many reasons why the IRS can't or won't issue a payment; Turbotax only has information about one specific situation.
