After you file

Let me correct any misunderstanding.  My tax form was filed as intended electronically through TurboTax.  However, due to operator error, the electronic signature was not correctly completed, not done, and was filed without it.  Both the feds and state accepted the return in a state of processing but never processed it waiting for something or someone to correct the missing electronic signature.  As stated in a previous post i was able to get an 'in the flesh' individual from my state to tell what the issue was and how to correct it with the state.  I ended up sending a form with ink signature requesting they release the state refund.  The state processed it in less than 24 hours and i have the check.  However i have not been able to get an, 'in the flesh' fed representative to explain to me the fed process to rectify this issue.  So, i came to this forum.  Is there there a form for this?  Or, a procedure?  Surely amongst the millions of tax forms filed electronically i could not have been the only one not to send the required completed electronic signature form.  All answers are appreciated.  I have a Fed refund due and i would love to get it back.

 

-Regards