Not able to find a resolution for this. "My TurboTax" is not present, there are no dropdown. The only options I have is Intuit Account, Search, Help selection, or a Continue button to file this years returns. I tried the help button and it gives me the same answers. It won't allow me to speak to someone in particular without starting this years tax returns.
Very disappointed and frustrated with TurboTax, as I've ran into a similar situation last year. Not having any options or work arounds or the ability to talk to someone is not acceptable. Makes me really consider using someone else.
