I filed my taxes last year and used the refund to pay for the service, and like many others I'm stuck in limbo regarding the second stimulus payments. If I read all of this correctly, the IRS would have sent payment to TurboTax like they did for my refund last year. Intuit would then need to forward the money like they did from the refund (except this time not taking their payment out). Both IRS and Intuit are pointing fingers rather than solving the problem.
I'll make this clear. If TurboTax doesn't take an active role in resolving this issue and I have to file for a refund credit next year I'm going to be *$&$^@^. I will *never* use this product again even though I've used it most of my life. This is the first ever time I've had any issue that needed TurboTax to step up and take action, and if doing nothing but pointing the blame back at the IRS is the action you take then I guess I've been using the wrong company all these years.
To be frank, finding an electronic filing company isn't what it used to be... there isn't just one company doing it anymore. I probably am not the only person who feels like this. So if you want to continue to be a leader in this business then LEAD us to a solution!
