We are having the same issue. Our first stimulus was direct deposited into our account with no issues. We have not changed bank accounts, yet our second stimulus is experiencing issues. The IRS transcript claims the deposit was made on 1/4/21, but The "Where is My Payment" feature on the IRS website says my payment status for #2 stimulus is unavailable; therefore, I don't have confirmation on whether or not it was deposited into a bank, mailed, etc. We aren't sure where to turn now for assistance. Turbotax is prompting me to pay for a membership to speak to a live person, and the forums aren't really answering personalized questions. I heard Turbotax was receiving stimulus deposits and rejecting them since they aren't paid to distribute these to customers. I am just frustrated and wanting to know what steps need to be taken to locate my stimulus. Just like every other American, COVID-19 impacted our family, and we deserve this relief, just like everyone else. It's frustrating that we are just told "to wait" when, in reality, we have been waiting for help for months. I am disappointed in Turbotax, and I am also disappointed in how sloppy the deposit process for the second round of stimulus has been. I hope you get answers.
