From what I understand, a LOT of accounts have been flagged as "suspicious" and locked. MANY are from the Unemployment system, which I know a LOT of people that receive onto a GreenDot issued card of some sort or another have had this same issue. I'm sure I'm not able to post the GreenDot corporate number here, but there's another round of ID checking that has to be done with GreenDot directly before the card and funds are processed and released. I found it pretty quickly after searching through Facebook posts concerning the same issue. Hope this helps anyone freaking out. There's a lot of us and apparently we don't need to worry, we'll get the money after ID verification I guess.