I filed my taxes MONTHS ago and still have not received my card. The automated prompt is DIFFERENT now and even after going through and entering ALL INFO to receive a new card, system told me it was having technical difficulties and to call back and HUNG UP ON ME!
I have email proof that I've never even activated my card because they email me reminding to activate it!
I'M ABOUT TO FILE A BBB COMPLAINT OR SOMETHING. YOU CAN'T TALK TO A HUMAN AND AS I SEE IT THE COMPANY HAS STOLEN MY FEDERAL TAX REFUND MONEY. THAT'S GOT TO BE AN ACTUAL CRIME SOMEHOW!
