Thanks for responding so quickly. I went ahead and started the 2020 online return but I'm still having the same issue. When I try to download the 2019 tax data file it says I didn't file with turbo tax in 2019 and redirects me to select a 2020 plan. The same thing happened earlier when I followed another set of instructions and downloaded the 2019 desktop version, hoping to import the online data file into that version to complete and file. Do you know if there is any other method to accessing all the 2019 data I entered online? I was almost finished so just hoping I don't have to start all over if possible.
Thanks again for your help.
