After you file

What about help for this?

 

Wife does taxes.  Apparently she never finished mine for last year. Had done it with turbo tax years before that though. So the government won't tell me where my stimulus money went but the bank thinks it went to TurboTax card. Well I lost the one from 2 years ago. I can't login because I can't find that information and because I don't have the card number a can't seem to order a new one or login to my account to check info. 

 

Question. If I don't have my card how can I check balance to see if that's where my money went?