2019 tax was file electronically but NYS does not have them on file

Hi,

I recently filed my 2019 tax return online through TurboTax, but when i looked up the NYS Dept of tax and finance, it does not show any information for 2019. 

I am not able to locate any contact information to get in touch with TurboTax. I have the following information 

hanks for your payment

• Order #

  Order date: October 08, 2020

• 2019 Federal Tax Return

  $0

  • Prepared using TurboTax Free Edition
  • Electronic filing included

   
• 2019 New York tax return

  $0

  • Prepared using TurboTax State: New York
  • Electronic filing included