Knowlesf
New Member

Can not log in

I am very upset. I have been trying to reset my password for at least 8 month . And get into my account  I do not have access to my old email or my phone number. I have needed to log in to my turbo tax account to view my taxes from 2018 in order to get my stimpulus direct deposit check. I have tried resetting it and each time I put in that I do not have access to email or phone number. Then is proceeds to another screen where I answer all questions regarding personal information without any problems and then nothing. I still cant get help. 

I need a solution and I need someone from turbo tax to resolve this problem. It should not be this hard to speak with someone in technical support that can further help me