I just received a letter from the IRS requesting my 1095-A for 2019. I only have a 1095-B. I'm self-employed and thus utilized the self-employed account option via turbo tax. I've been using turbo tax for 5 years, but I likely won't renew my subscription next year as I'm so disappointed with the customer service. I've been trying to use the online portal for my inquiry with no suitable solutions being offered. I've also tried calling multiple times for guidance, I can't get through to a representative who can offer help. I'm trying to be civil as I understand so much is automated these days, but I'm paying for a service - I should be able to get a person on the phone. Right now I have no next step, no guidance, and nothing to provide to the IRS.
