ltnguyen5
New Member

Haven't received a refund yet from my 2019 taxes. Was year doing it alone. I mailed in my info to the Federal IRS building back in September and still yet to receive it.

First time I had my taxes by myself. Had some trouble along the way, such as mailing both my federal and state information to only the state IRS building instead of mailing to separate buildings. I called the state building and was told that my refund went through, but I can't call the Federal one at all. I sent the Federal one in late September and now it's December (over 2 months). Their phone lines are always busy everyday even though I call at 7-8am and told by machine to call back the next day. I try to set up an appointment for a Taxpayer assistance office and was told the same thing. The "Where's my refund" feature hasn't helped me. What else can I do since I can't get through to a live person.