I have been trying for months to reach IRS and TurboTax to find out what happened. I e-filed on May 2nd (shows TRANSMITTED at 1:10 pm PDT) with an EST. ACCEPTANCE DATE of May 4, 2020. However I've never heard from the IRS and when I check the status on line with IRS (which I've done countless times) it still says Pending. It's most frustrating because I've double and triple checked every step numerous times. There is no contact email that I could find for IRS or for TurboTax .... only public message chat boards. I've replied to the numerous emails I receive from TurboTax however never get a response. I know, I know, ... these are probably only customer "one-way" communications.. This is unacceptable.
