The processing times (and extra examination times) are FAR extended from the norm due to the COVID pandemic. I personally mailed my return on April 2, 2020. I was due a nice refund. Eventually, I did receive the refund, but long after it was expected. I think it took well over 5 months for my refund to come. And that was without any examiner in the mix.
As frustrating as it is, you'll have to wait on the IRS to do their job on your return. At least you do have the info that your return is in the hands of an examiner. That's progress. Hope you hear soon!
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*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
