Stay mad, this company and website is garbage. Taxes weren't filed in 2019 though TurboTax so the site had an absolute conniption throwing me into every payment plan possible and demanding the 2019 taxes were filed before anything could be accessed.
You aren't a moderator, and due to the atrocious methods available in contacting this company, I will gladly share my experience here for other users to see. There is a multitude of issues surrounding TurboTax and their yearly movement towards a "**bleep** you" policy, sucking up to them because you believe my complaint is invalidated due to the platform of this forum and nature of what I posted is moronic.
Tax records can be easily enough found through the IRS website, which after hours was the only option left given to me by them as the company could not assist in figuring out why their website could not stop asking me for a payment plan.
