I now have this problem as well. I e-filed in March and have been checking back on the website often. For months the Where's My Refund? tool showed that it was being processed. I checked today and it has changed to the "We cannot provide any information about your refund" stage. Of course you can't get a living person on the phone, so I'm curious what this means for my refund. Does anyone have any ideas at all? Thanks in advance
