I filed my taxes Jan 29 2020 they were accepted, they sent my account for review in Feb and notified me that they needed to amend my return and send supporting documents for tax credits i applied for. I amended my return and they received it Apr 8 2020. The status still says hasn't been processed sorry for any inconvenience. When I call they tell me that they have assigned it to an examiner and hasn't began processing yet. Can anyone tell me what's going on? I understand the pandemic has affected processing times but this is a little out of control and they wont give me the answers i need.
