BMA1
Level 3

After you file

It is just so frustrating.  It has been 8 months now since I electronically filed my return.  The "error" they found could have been corrected by them if they would have just looked at the W-2 info that was sent.  I responded to their letter (that I finally received July 17) and faxed everything they were looking for.  I was able to talk with someone and they said, "Oh, well we all got back to work the end of July so anything that was sent won't be looked at until August 1 - give us 8 weeks from that date.  I did that and still is processing return!  I have tried for three days (holding for over two hours when I got disconnected one day) and the next two I get the message that they are too busy to take my call and try back later or the next business day.  I have never been disrespectful to the representatives that I get...though I am literally biting my tongue...but I know it is not their fault.  The new thing that comes up on the recording (before you either hold for ever and get disconnected or you don't even get put on hold) - is that refunds issued between April 17 and July 22 had interest added to their refunds....well what about those of us who have been waiting since February?  I am just beyond frustrated at this point.