Are there even real people working there right now? I requested a refund for my tax services in July and have not been able to reach an actual human being since. I also did not get the refund for my services.
I paid to have my taxes done this year and they were done INCORRECTLY so I didn't receive a stimulus check. I lost my job so that money was something I really needed. I tried to follow up with customer service and all it is is a constant circle of questions. How can I reach a real human being? I have a case number and everything.
