this is a public forum, I wonder if the moderators will pass on your message to TT. however, most likely the only way you're going to get TT to pay your claim if you can produce the e-mail from TT that said accepted. You did get that didn't you? when you click on the submit icon and it isn't immediately rejected you will get two e-mails. the first will say submitted? that means the return should have been transmitted to the IRS. you did get the first e-mail didn't you? then the IRS computers go to work doing some basic checking like see if a return was already filed using any of the SSN's or ITIN's on your return. In any event, if the return was successfully submitted you will get a second e-mail that will say rejected or accepted. if rejected you must correct the return to fix the issues. some can not be fixed and require mailing in the return where it becomes your problem if the IRS doesn't' get it not TT's. Other's can be fixed and then you can either resubmit electronically or mail it in. mailing as before becomes your problem if the IRS doesn't get it. if resubmitted electronically again you will get an acceptance or rejection e-mail.
