After you file

You have missed read what I am asking. My grandmother needs my routing number to send me money, the routing number that I gave her that I found in the Turbo Card app does not work because it only works through electric transfer and does not work with bank transfer. I have called Green Dot Bank about the routing number but they were unable to get access to my information (I was speaking with outsource parties, they were unable to help me, it wasn't my choice). What I am asking is how or where do I find my routing number?