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After you file
I mailed my 2017 amended return on 3/28/20....I sent it certified so I know they received it on 4/1/20. Because of COVID they acknowledged on 7/20/20 that they received it on 4/1/20 (over 3 months from when they actually received it). On 7/23/20 they asked me to call them about the return, turns out they just wanted to let me know it wouldn't be processed within the 16 weeks they normally quote 🙂 and that it not been assigned to anyone yet. He also told me they had semi-truck trailers full of the backlog of mailed returns so it would be awhile. On 9/11/20 they changed my amended return status to "adjusted". So now waiting to receive something (hopefully a check) in the mail. So I might get something within 6 months of when I originally mailed it in....hopefully this isn't the new normal. 🙂