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After you file
I am on the same page. Submitted my 2017 amended refund early this year (March 2020) and website shows the following message as of today:
Your amended return was received on April 13, 2020. However, it has not been processed. We apologize for any inconvenience.
Please call 800-829-0582, extension 623, between the hours of 7 a.m. and 7 p.m., Monday through Friday. You will need a copy of your amended return.
While filing my 2019 tax, TT CPA mentioned that it might take them a long time to process , may be >6 months so I have not made any inquiry with them yet. Let me know if you receive any update. Thnx.
‎September 10, 2020
8:58 AM