I'm having the same problem with Turbo tax and my 2018 taxes. They refunded my payment for the program and electronic filling fee. (Admitting the error on their part) I have a case number with Intuit Turbo Tax because if I'm charged interest and penalties from the IRS there will be a civil case filed if Turbo Tax doesn't reimburse the fees. I've used this program for at least 10 years but will NEVER use them again. Because of their "glitch" I still haven't received my economic impact check or my 2019 refund. I'm so disappointed with Turbo Tax.
