Hello,
2019 was the second time I used Turbotax to file my taxes. The app said that I had finished with my taxes, I received emails saying that my federal and state return accepted. I paid the amount that I owned the federal, and I received the refund check from the state. However, today I need a tax return transcript, I head to IRS to request it, and IRS says that "We have no record of a filed Form 1040, 1040A, or 1040EZ using the above Social Security Number. You can consider this letter verification of non-filing." And when I check my account, it says that "Your 2019 Tax Return Has not been processed and the due date has passed". I check the account balance, it is not available.
What should I do now? I really need the transcript. I had done everything on Turbotax and it said that I had finished and everything was accepted. But now they do not appear on the IRS. Can you please help me out with this?
Everything was fine for 2018.
Thien Thao Nguyen.
