After you file

I too (haven't received my tas return has been 4 months now)!

 

My e-filed return was accepted on 4/30/2020. It is now 8/20/2020 and the return is still "in progress" (according to "where's my refund" feature on irs.gov).

 

I have received no correspondence from IRS.

 

I cannot find a phone number that gets me to an actual person. Every phone number I try just repeats that my return is in progress, whereas I need to know why it is still in progress, or a rough estimate (months? years?) of how long it will take. 

 

So important questions

1. What if they sent correspondence that I never received and can't process my return until I provide information (which I don't know about since I never got letter)?

2. What is a phone number I can call to reach an actual person?

 

Thank you