After you file

I filed using Turbo Tax and was accepted the first week of February, by March 11th I received a letter looking for my 8962 & 1095-A forms. One of the reasons I can say A LOT of people are ANGRY at Turbo Tax because Turbo Tax failed to show these forms during filing NOT because of the pandemic, it just feels like negligence on there behalf. Anyway I sent all correspondence back on the 14th of March and haven’t heard anything since. I’ve called several times and outside of the first time it’s been no help what’s so ever and keep being told to just wait. I can’t for the life of me understand the calm “you can allow more time” line every time I call it’s like they don’t understand we all have struggles and we need every penny. To my knowledge my paper work ended up at their Kansas City location. So fast forward to today when I came across an article on how the IRS now allows you to E-File your Amended tax form, should this be something we should do in the case? Will it delay our refunds even more? Or should we just wait this out? I understand everyone’s anger and pray we all have this resolved soon.