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What does this mean?
Today I went IRS website to check the status of my amended return for 2019. And the system shows the following notification:
"Your amended return was received on April 13, 2020. However, it has not been processed. We apologize for any inconvenience.
Please call 800-829-0582, extension 623, between the hours of 7 a.m. and 7 p.m., Monday through Friday. You will need a copy of your amended return."
I tried to call the number with the extension they provided, but no representative answered the phone because of the extremely high volume of calls.
Should I continue to call the number or just wait?
‎August 17, 2020
2:02 PM