I called this number 1 800 829 0582 ext 652. I selected my language and held on the phone for about 40 mins and finally someone responded. According to the lady, IRS offices has just reopened. Anything mailed is just now being processed and we should check in 6 weeks from Aug 01,2020. So 2nd week of September, I'm thinking. If then, u are still receiving the error message than call them back for further instructions. Another tip she provided, putting a tracking number on your envelope the next time. 😂I forgot to do that but I do pray my return made it to the IRS 🙌🙏Hope this helps you out. 8/17/20
