After you file

I filed 1-28. 19....19 days later I'm still stuck on ttax as Hooray my return was accepted on the 28th....and wmr....well it's been stuck on "we can't provide any infifmation on ur return 9001 ext 362 I called waited on hold over 45 mi...hung up...eitc acct REGARDLESS ttax should be providing me with what I can't get from its..they could at the very least have a REAL TRACKER..ur not tracking and telling me anything other than the same bull..... U told me the day I filed