Great! Thanks calling- IRS phone direction is really helping me out! thanks so much!
I have called IRS phone # more than 10 times after 4-months still no refund but every time it directly me to the automated phone system which just tells me that "your refund is still being processed" and handed off. I finally got to talk to an agent to know out what's the root cause of my refund delay (ID verification needed don't know why though), by following this dialing direction. Still waited about 2hrs to get resolved in the 2 phone system but it does help me to solve the issue. Now waiting refund to be deposited after another 2 weeks.
