The IRS did not open any mailed documents for several weeks and is still way behind in processing them. It could take another 2 months or more for your amended return to be processed. Only the IRS knows when it will be finished. If they haven't even opened it yet, no one at the IRS would be able to tell you when it will be completed and you wouldn't be able to track it on the IRS tracking site for amended returns. Are you tracking the status at this site? https://www.irs.gov/filing/wheres-my-amended-return
You can try calling the IRS using this procedure but they are hard to get a hold of.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
