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After you file
ive been talking to the irs for the past year between being on hold for hours and people not having access to my account and all the other crap that comes with it its been a complete nightmare back in may they told me to fax my 2018 1040 because they never processed it so i did now as of 3 days ago they said they are processing it now finally i just dont understand how on turbo tax it went from irs received my return to irs accepted my return yet it was never processed and that turbo tax took $120 from me for a job not completed e-filing is direct to the irs right? so how can turbo tax send my return to them and it not be processed that makes no sense to me at all i could understand mailing in the return but this was all digital anyways how do i go about getting my $120 back