I had the same problem. I did eventually have to enter 0 as well. But, I had no idea that my 2018 return was never acknowledged by the IRS! I just found this out and I am really upset. I have a copy of everything that was supposed to be returned and I have cancelled checks of taxes paid as well as the the receipt for the Turbo Tax Order. So now what do I do? It states on the return that I chose to pay using a credit card for my Federal Tax and I can't for the life of me find that on any credit card statement. Nonetheless the Turbo Tax return does say that it was electronically signed. I am trying to get a mortgage! What should I do?
