Your answer is all fine and dandy but gives no information on what happens when your account is debited because of the IRS shutdown due to Covid 19..... You all are double dipping and taking the fees from our accounts, charging us a 40 fee for having it taken from our refunds and it actually being taken from our accounts. You think just offering to refund our accounts for what was debited will make everything okay, it won't I'm quite sure there is some law that is being broken by charging for services that aren't actually received. I am contemplating finding an attorney to file a lawsuit against TurboTax for their business practices during this pandemic. Stealing from people who are already struggling to survive is a DISGRACE & I PROMISE YOU THAT I WILL NEVER EVER USE THIS COMPANY AGAIN. I'D RATHER FILE BY MAIL THEN TO EVER DO ANY BUSINESS WITH TURBOTAX AGAIN.
