After you file

Can Turbo Tax do a little help here?? we can not get to 1st base, to many menus?? go to my refund and always says in process?? I had missed the last part of my taxes questions, but corrected it may 4th ,again, it;s almost 3 months??What is it going to take to it right?? I have e filing so should never take more than 21 days????????? Can you respond to me ?

Thanks 

Jerry