Found this forum today. I figure I should tell my story as well. I filed on February 4 (1 day after I received my W2) I decided to try TurboTax for the first time. Everything seemed to go smoothly. My tax file got accepted. But then I received a letter saying I needed to submit information of 1095A (health insurance). But... I am paying TurboTax so that they can let me know what I need to submit (so much for paying an online tool that doesn't do its job properly, they even made me upgrade because there were things that were not covered by the basic version of it). Anyways, I submitted my 1095A information somewhere about March 2. Everything went to hell after that. The papers I submitted are probably under a pile of papers somewhere in a shipping container or storage unit waiting for then to miraculously pick it up. I don't know how much is the interest the IRS pays back to those that filed before things spiced up in the US. But I am surely owed interest.
Now. Who do I blame? For starters, TurboTax. One would think that after being forcefully upgraded from the free version to deluxe, one would get maybe more amenities. But in the end... they didn't even warn me that i was missing something in the files. Yet, they said my tax return was successfully accepted. I already paid TurboTax for the service upgrade, so why would they care anymore? So, TurboTax 👏 Way to go.
I also blame the IRS for not upgrading their services. Apparently, the IRS was having issues even before the pandemic started. Their systems are, at best, obsolete.
Just like most of us here. I was already doing calculations to know where to allocate that money after it was deposited. For most of us... it was probably going to bill payments. Well... I had to use my savings account to pay the bills and close it after that since they were charging me money because I was below the limit they require to waive maintenance fees (banks are stupid, what exactly are you maintaining on a private savings account? it also happens with debit cards...). Now, here I am, almost 6 months till I filed and it is still "processing". They all deserve a trophy for this 👏🍻🏆🙄
