As the subject states, I still have not received any update.
I have used the [phone number removed] number for a direct agent, but the number states that there is too many calls being received, and automatically hangs up on me. The [phone number removed] number goes to a holding line, but then is muted, and hangs up.
What are my current options? Should I try at a different time? Should I keep trying the 919-985 number?
