I am currently inputting all my data on the Desktop Version. I will NOT file using the on-line version, and If Turbo Tax doesn't refund me -- I will just tell the credit card company I never used the online product -- and since I never filed, I did not use their product.
I was on hold for 6.5 hours on the Customer service line today, and then they just disconnected me. If I don't finish my taxes, I still need to file for extension (I am getting a refund). I had a friend who was getting a refund, and he didn't file - he got hit with a penalty! So always file/ask for extension by due date
